Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

The Short Version (Read the details below)

  • We won’t sell your information–EVER!
  • We will use your information only to answer questions or to provide information or services you have requested.
  • We will disclose your information only as needed to fulfill your request, assure the well-being of our clients and volunteers, comply with the law and combat inappropriate activities.

What personal information do we collect from the people that visit our website?

When contacting us via our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, seasonal resident status or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form on our site.

How do we use your information?

We may use the information we collect from you when you contact us for information, request or change services, apply to volunteer, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your requests.

How do we protect visitor information?

  • We use regular scanning for Malware and security vulnerabilities.
  • We do not use scanning to PCI (Payment Card Industry) standards because we do not collect or process any payment or banking information on our website.
  • We do not use an SSL (Secure Socket Layer) certificate (We do not encrypt data from our forms):
    • We collect limited personal information and do not store it online.
    • Use of the website is not required for services, volunteering or donations.
    • Online donations are processed via PayPal which uses a secure, encrypted site.

Do we use ‘cookies?’

We do not use cookies for tracking purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browsers, some features may be disabled. It may turn off some of the features that make your site experience more efficient, and some of our services may not function properly; however, you can still contact us or request services by phone if this disables our forms.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


We have implemented the following:

Demographics and Interests Reporting:
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to track the demographics of our visitors and how they are viewing and using our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at:

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
  • Users will be notified of any privacy policy changes on our Privacy Policy Page.
  • Users are able to change their personal information:
    • By emailing us:
    • By calling us: 623-974-9430
    • By fax to: 623-933-8304
    • By mail to:

      Sun City Meals on Wheels, Inc.
      PO Box 1842
      Sun City, AZ 85372

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It’s also important to note that we do not allow third party behavioral tracking.

COPPA (Children’s Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:

  • We will notify users via a notification on our website within 7 business days.
  • We will also notify users within 7 business days via phone call, email or mailed letter.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM (Controlling the Assault of Non-Solicited Pornography And Marketing) Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • We may also send you additional information related to your service.

To be in accordance with CAN-SPAM we agree to the following:

  • We will NOT use false, or misleading subjects or email addresses.
  • We will include the physical address of our business or site headquarters in our emails.
  • We will quickly honor requests to opt-out, unsubscribe, or change from emailed communication to print or telephone.
  • We will identify any such message as an advertisement in some reasonable way. (As of 6/15, we do not send any.)
  • We will allow users to unsubscribe by using the link at the bottom of each list-driven email.
  • If we use a third party email marketing service, we will monitor it for for compliance.

If at any time you would like to unsubscribe from receiving future emails, you can email us at, and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Sun City Meals on Wheels, Inc.
PO Box 1842
Sun City, AZ 85372
Physical Address (no mail delivery):
10404 W. Coggins Dr., Suite 106
Sun City, AZ 85351
9:00 am to 1:00 pm, Monday through Friday

Last Edited on April 23, 2017